Media Composer | First
Media Composer | Ultimate
Media Composer | Enterprise
Is my OS compatible?
Do I have the correct drivers?
MC 2020.8 Supports Mac OS 10.15.6*, 10.14.6, 10.13.6 – Win 10 1809 or later
MC 2020.6 Supports Mac OS 10.15.5*, 10.14.6, 10.13.6 – Win 10 1809 or later
MC 2020.5 Supports Mac OS 10.15.5*, 10.14.6, 10.13.6 – Win 10 1809 or later
MC 2020.4 Supports Mac OS 10.15.4*, 10.14.6, 10.13.6 – Win 10 1809 or later
Avid KB here!
* Note, Catalina does not support Mojo DX, Nitris DX, Title Tool, Marquee Titler – see FAQ
Avid MediaCentral Production
If you are installing the interplay components on an editor, please use this guide for what interplay components that you install on the Media Composer Client, see page 2:
R = What you install on the client
S = What Interplay server this client can work with
You can find more compatibility guides here for Pro Tools, Media Central Cloud UX, Cloud Remote and more.
Media Composer | Software
Link to all Media Composer 2020.x docs
Install Guide – Editing Guide – Effects and Color Correction Guide – High-Resolution Workflows Guide – Supported video File Formats – Best Practices guide for VMware
Avid tested systems: Qualified Mac And Windows Systems
For stability, Install Mac/Windows properly!
BIOS, System Configuration Guidelines and Slot Configurations Link
CPU & RAM requirements for different codecs, formats and workflows
Here’s a link to a guide with information about system requirements depending of what kind of workflows,
codecs, and resolutions you are going to work with.
My personal recommendation:
16GB or more for smaller, simple timelines
32GB or more for larger timelines
32GB for smaller timelines (Media Composer Interplay Client)
64 GB or more for larger timelines (Media Composer Interplay Client)
Be very careful with setting a high Video Memory Cache, it is the same as pulling out RAM from the computer!
Where can I download updates for my Avid Video Product?
You can for download Media Composer 2020.x from here
From your account page: https://my.avid.com/products
Download Center direct link for updates: https://esd.avid.com
Or use Avid Link – Download the installer for Avid Link from here – Here’s the install guide
For more info about your Master Account: Click Here
Keep Avid Link up to date, no matter what Media Composer version you are running
If I’m stuck, where is the
Avid Knowledge Base?
What level of support can I get for my Avid product?
Need to call Avid Support? ..and you got Expert Plus, or Elite Support
Contact Avid Broadcast and Video Support
Here is a guide on how to create a support case.
If it’s not a technical issue, but Web-Store support, or Physical Returns, or Digital Returns.
Then you can use This Link
Use this form if you have problems with your Portal Account or problems accessing support pages.
..and you just need to contact Avid support without the need to login.