Product
Media Composer | First (free version)
Media Composer – Media Composer | Ultimate – Media Composer | Enterprise
Win – Mac
You will find the Master FAQ here (most questions answered here)
More info about Media Composer | Enterprise: Check the FAQ here
Media Composer | First
Media Composer
Media Composer | Ultimate
Media Composer | Enterprise
Media Composer | First is the free version of Media Composer
Start with checking the Compatibility Matrix and Download it from here
Here is a comparison with the differences between the different packages, and the FAQ.
Is my OS compatible?
Do I have the correct drivers?
MC 2021.6 Supports macOS 11.4.0**, 11.3.1**, 11.2.3**, 11.1.0**, 10.15.7*, 10.14.6, 10.13.6 – Win 10 1909 or later
MC 2021.5 Supports macOS 11.2.3**, 10.15.7*, 10.14.6, 10.13.6 – Win 10 1909 or later
MC 2021.3 Supports macOS 11.2.3**, 11.1.0**, 10.15.7*, 10.14.6, 10.13.6 – Win 10 1909 or later
MC 2021.2 Supports macOS 11.1.0**, 10.15.7*, 10.14.6, 10.13.6 – Win 10 1909 or later
Avid KB here!
This link is really good for checking OS Compatibility
* Note, Catalina (and higher) does not support Mojo DX, Nitris DX, Title Tool, Marquee Titler – see FAQ
**Only Intel, not Apple silicon M1. Before upgrading to Big Sur, double check that all audio, video, AMA plugins, and Video I/O drivers is also supported by Big Sur. Currently (Dec-2020) there are no Video I/O drivers for Big Sur, and only some AMA plugins have been qualified.
Avid MediaCentral Production
(aka interplay)
If you are installing the interplay components on an editor, please use this guide for what interplay components that you install on the Media Composer Client, see page 2:
R = What you install on the client
S = What Interplay server this client can work with
You can find more compatibility guides here for Pro Tools, Media Central Cloud UX, Cloud Remote and more.
Documentation for
Media Composer | Software
Link to all Media Composer 2021.x docs
What’s New: MC 2021.3 – MC 2021.6
Here is a doc with all fixes in MC 2021.x
Install Guide – Editing Guide – Effects and Color Correction Guide – High-Resolution Workflows Guide – Supported video File Formats – Best Practices guide for VMware
New color pipeline in Media Composer
Qualified Hardware
Mac/Windows &
Slot Configuration
Avid tested systems: Qualified Mac And Windows Systems (Qualified=Tested)
For stability, Install Mac/Windows properly!
BIOS, System Configuration Guidelines and Slot Configurations Link
CPU & RAM requirements for different codecs, formats and workflows
Here’s a link to a guide with information about system requirements depending of what kind of workflows,
codecs, and resolutions you are going to work with.
My personal recommendation:
16GB or more for smaller, simple timelines
32GB or more for larger timelines
32GB for smaller timelines (Media Composer Interplay Client)
64 GB or more for larger timelines (Media Composer Interplay Client)
Be very careful with setting a high Video Memory Cache, it is the same as pulling out RAM from the computer!
AMA Link Plugins extends support
for various cameras and formats.
Make sure to install updates to your AMA plugins, get the latest ones from here:
www.avid.com/ama
Where can I download updates for my Avid Video Product?
You can for download Media Composer 2021.x from here
From your account page: https://my.avid.com/products
Download Center direct link for updates: https://esd.avid.com
Or use Avid Link – Download the installer for Avid Link from here – Here’s the install guide
Trouble accessing download center? Make sure you have created an account, then access your account to get updates.
For more info about your Master Account: Click Here
Avid Link
All licensing and activation is now handled by Avid Link
Download Avid Link from here – or here – App store – google play
More details in the install guides and here in the FAQ.
If you have an Activation Card or Activation Key go here to register/login and activate
Note! Mac dongle drivers need manual install
Keep Avid Link up to date, no matter what Media Composer version you are running
Effect plugins for Media Composer
Here is a handy Avid Plug-In Finder page.
For more info, and guides on NewBlue Titler check this page here.
Avid Artist I/O Info & FAQ
Avid Artist I/O – Feature Comparison – Open I/O
Get drivers here http://esd.avid.com for Avid Artist | DNxIO, DNxIQ, DNxID, DNxIV, DNxIP
Slot configuration guidelines for knowning What slot should I use?
Avid | Artist DNxIV, DNxIP
Avid | Artist DNxIQ
Product Page – Documentation – Feature Comparison
Get drivers here http://esd.avid.com section: Avid Artist | DNxIQ
Slot configuration guidelines for DNxIQ What slot should I use?
Avid | Artist DNxIO
Product Page – Documentation – Feature Comparison
Get drivers here http://esd.avid.com section: Avid Artist | DNxIO
Slot configuration guidelines for DNxIO What slot should I use?
If I’m stuck, where is the
Avid Knowledge Base?
http://www.avid.com/support
Scroll down to search the Knowledge Base – Search for keywords that are unique to an error message, or format, or version. I normally search sorted on date.
Here is a direct link to the KB Search for Media Composer Sorted on date.
What level of support can I get for my Avid product?
Info about the different support levels: Standard / Expert Plus / Elite and a brochure
Need to call Avid Support? ..and you got Expert Plus, or Elite Support
Contact Avid Broadcast and Video Support
Here is a guide on how to create a support case.
If it’s not a technical issue, but Web-Store support, or Physical Returns, or Digital Returns.
Then you can use This Link
Use this form if you have problems with your Portal Account or problems accessing support pages.
..and you just need to contact Avid support without the need to login.
Security Guidelines and Best Practices
What antivirus software is qualified? How should it be configured?
Media Composer and Quicktime
High-Resolution workflow guides
You can find the High-Resolution workflow guide here, and the File based workflow guide here
Avid Community pages
Talk to fellow Media Composer, NewsCutter and Symphony users on the
Avid Community Forums:
Professional Video Editing Forums – Broadcast NewsRoom – Avid Options
