You can access support for the new Media Composer, through the knowledgebase, where several common questions are answered in-depth, and you can also access the Avid Community to get answers to your customer support questions and cases.
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Avid Media Composer
Hi, I’m the guy updating this site. I hope you enjoy it, and that it’s useful for you. I don’t make the videos here, but I do collect them and add it here, so you can find them.
If you enjoy this page, and you absolutely want to give something back for my work of collecting these, then here is my paypal.